Skip to main content

TC Autos Closure Advice

Due to the ongoing Coronavirus crisis, we have taken the decision to close our entire business down until the 15th April at least, as per Government guidance.

11 March 2019

TC Autos Closure Advice

CLOSURE DUE TO CORONAVIRUS/COVID-19

Due to the ongoing Coronavirus crisis, we have taken the decision to close our entire business down until the 15th April at least in the interests of the health and safety of our staff and customers and as per Government guidance. For any front line health service customers who have an emergency breakdown please call 07710 882 553 or 07740 870 091 and we will endeavour to assist in whatever way we can. 

For all other customers with a breakdown situation please call your breakdown cover provider - the AA or the RAC. All new cars come with such cover for a period. Most vehicle insurance policies include it, and many insurers pay for a hire car should the need arise. For new car Renault AA breakdown cover please ring 0800 085 8005, for Dacia customers ring 0333 202 3002 and for new car Kia RAC breakdown cover please call 0800 015 8762.

For all other non-essential customer service /repair work please email aftersales@tcautos.co.uk with details of work required and we will do our best to schedule an appointment as soon as we fully reopen.

If you own a Motability vehicle and it’s lease is due to expire, Motability is extending existing leases for 6 months, so don’t worry. Check out the Motability website for more details.

If you are worried about vehicle finance monthly payments, all our finance partners, including contract hire providers ALD, are willing to work with you on an individual basis while the crisis is ongoing. If you do not have the number of your finance company please see below.

Call them at the earliest opportunity to discuss. Have your agreement number and registration to hand.

 

USEFUL TELEPHONE NUMBERS:

RENAULT ACCIDENT /BREAKDOWN 0800 085 8005
KIA RAC ACCIDENT /BREAKDOWN  0800 015 8762
DACIA  ACCIDENT /BREAKDOWN 0333 202 3002
RCI CUSTOMER SERVICES (Renault Finance)  0333 009 0233
KIA FINANCE CUSTOMER SERVICES 0800 085 1925
BLACKHORSE FINANCE CUSTOMER SERVICES 0344 824 8888
MOTABILITY CUSTOMER SERVICES 0300 456 4566
ALD CONTRACT HIRE EMAIL QUERY credit.control@aldautomotive.com  

Please call these numbers within normal working hours. Usually up to 6pm Monday to Friday and 1pm on a Saturday

Enquire