Renault Breakdown Assist
Renault UK employs the services of the Automobile Association, the UK’s leading breakdown assistance organisation, to bring you Renault Assistance during the warranty cover (up to 24* months from date of registration). Our fully comprehensive roadside assistance package is available 24 hours a day, every day of the week.
- 36 months for light commercial vehicles, or if your car was registered before 01/09/06
Who is covered by Renault Assistance?
Renault Assistance is a vehicle based membership so it covers anyone driving your Renault in the UK with your permission. All new vehicles purchased in the UK from a franchised Renault dealer are automatically covered by Renault Assistance which includes the full range of benefits and provides cover for the duration of the warranty period.
How to call Renault Assistance
Before calling Renault Assistance, please make sure that you have the following details ready:
- Registration number of your vehicle
- Your name
- Your address
- A contact telephone number
- Model and colour of your vehicle
- Nature of breakdown
- Your exact location
If you believe you are in a vulnerable or dangerous situation, please make this clear at the time of your call. After making your call, return to a safe place near your vehicle.
If the problem resolves itself before the assistance arrives, please call and let us know.
What is NOT covered?
Renault Assistance Added Cover online
Renault Assistance Added Cover
On average, 1 in 5 of all Renault Assistance call-outs are for punctures, wrong fuel, lost keys, road traffic accidents, that are not covered by your Renault Assistance cover. Average charges for such call-outs are currently £95 for a puncture or £175 for an accident. RENAULT HAS TAKEN CARE OF EVERYTHING FOR YOU...
£94 will cover you for one year for all call-outs for these unfortunate incidents. The cover starts from the day your vehicle was first registered. Please ask the service department for more detail
Renault Assistance Added Cover is exclusively available to all TC Autos customers - ALL MAKES!
Even better, if you sell your Renault sooner than expected, you can add to the value of your vehicle. You can transfer the benefits of Renault Assistance Added Cover completely free of charge to the new owner.
- Please note that if Renault Assistance Added Cover is purchased after the date of registration, the cover is only valid until the vehicle is two years old